We are happy to introduce the new Casper Support Portal to assist you on your journey of building on the Casper blockchain. Although the Casper blockchain is designed to be easy to build on, we understand that as you traverse the path of building on Casper, there may be a time when you need assistance, a prompt response to a query, or simply a little guidance.
As the Casper ecosystem continues to thrive and attract more builders, we recognize the growing demand for a streamlined approach to support, issue resolution, and a place for productive discussions to take place. To meet this need, we have developed a centralized Support Portal. This platform provides a structured and efficient solution for addressing questions and facilitating collaboration within the Casper community.
The Support Portal is not only a tool for developers and node operators but also a valuable resource for our general community members. It allows you to submit requests to our dedicated support team swiftly and effortlessly. As we onboard more customers and our workload increases, this portal and ticketing system will ensure that we offer seamless, reliable support to anyone and everyone in the Casper community.
The process is straightforward. To submit a new ticket request, you can use this page: Casper Support Portal.
You can simply fill in the details and describe your issue. Our support team will contact you regarding your ticket and help you as fast as possible.
While we continue to offer support on Discord, our Support Portal is our step towards a more efficient, professional, and structured approach to serving our community.
We understand that every developer has different needs. That's why we have a few different options for support, all aimed at addressing your specific queries or concerns. Let's walk through them:
Please note that to utilize these channels, you'll need to accept the server rules first.
We're also working diligently to address community-initiated issues on the Github repos. However, we recommend that for the most efficient support, you start with the Support Portal.
In addition to the Support Portal, our Developer Portal continues to be the ultimate resource for all developer documentation and tutorials related to the Casper Network. The core goal behind the Developer Portal is to get you ready to deploy your first smart contract on Casper in 30 minutes.
The Developer Portal is built with one goal in mind: to help you learn, understand, and master the technical intricacies of the Casper Network. Whether you're a seasoned blockchain developer or new to the world of Web3, the Developer Portal offers a vast array of resources to help you kickstart your journey on the Casper blockchain.
What can you expect to find on the Developer Portal?
We invite you to explore the Developer Portal today and unlock a wealth of knowledge and support at your fingertips.
You can also read our article about the Developer Portal for a quick start.
If you need additional help or guidance, contact our support team via the new Casper Support Portal.
No matter where you are on your Web3 development journey, the Casper Developer Portal is here to help you navigate, learn, and excel. It's our commitment to fostering an ecosystem that supports learning, growth, and the success of every member of our community.
As always, we're here to help and support you every step of the way. Happy building on the Casper Network!
We believe in the power of community and in the value of every query or discussion that helps this community grow. The Casper Support Portal has been launched to further support our community by being there at every step of your development journey.
So, whether you're a seasoned developer or just starting out, remember that you're not alone. We're here to support, guide, and learn together as we unlock the potential of the Casper blockchain.
The Casper Team
